Building a Social Network Theory of Perceived Public Service Motivation and Organizational Citizenship Behavior among Public Sector Employees
نویسندگان
چکیده
منابع مشابه
The relationship among public service motivation, Civic-organizational behavior (obc), and service quality
As one of the motivational theories which define both values and attitudes beyond personal as well as organizational benefits, Public Service Motivation (PSM) model aims to underscore the appreciation of individuals with regard to public interests. If PSM pattern being optional is synchronized with civic-organizational behavior, its effectiveness is manifested in improving service quality. The ...
متن کاملthe relationship among public service motivation, civic-organizational behavior (obc), and service quality
as one of the motivational theories which define both values and attitudes beyond personal as well as organizational benefits, public service motivation (psm) model aims to underscore the appreciation of individuals with regard to public interests. if psm pattern being optional is synchronized with civic-organizational behavior, its effectiveness is manifested in improving service quality. the ...
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BACKGROUND Organizational citizenship behavior just referred to a set of discretionary workplace behaviors that exceed one's job requirements. The main objective of this study was to determine the relationship between organizational perceived justice and organizational citizenship behavior. METHODS This cross-sectional study was done in Shahid Sadoughi Hospital in Yazd, Iran in 2013. A total ...
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The aim of this study is to explore the differences in job-related stress, if any, between public and private sector employees, based on ten role stressors. It also examines the role of demographic variables on the stress levels of both public and private sector groups. Our methodology entails a survey of 182 public and 120 private sector employees in Uttar Pradesh, India, whose responses are m...
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Purpose: Citizen-centered government agencies are a prototype of new public service approach which, in effect, calls for citizenship orientation of state-owned agencies. This study aimes at developing a citizen-centered model in the Iranian public sector with a new public service approach. Methodology: To realize this purpose, the main themes of the main subject of the study were identified u...
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ژورنال
عنوان ژورنال: Organization Theory Review
سال: 2018
ISSN: 2221-2876
DOI: 10.32350/otr.0201.04